2002 Honda BF25A BF30A Outboards Owner's Manual, Page 102Get this manual
TECHNICAL AND CONSUMER INFORMATION CONSUMER INFORMATION
Customer Service Information
Honda Marine dealership personnel are trained professionalsThey should be able toanswer any question you may haveIf you encounter aproblem that your dealer does not solve to your satisfaction, please discuss it with the dealership's managementThe Service Manager or General Manager can helpAlmost all problems are solved in this wayIf you are dissatisfied with the decision made by the dealership's management, contact the Honda Marine Customer Relations OfficeYou can write:
Or telephone: (770) 497-6400 When you write or call, please give us this information: Model and serial numbers (p89Name of the dealer whosold the outboard motor to you Name and address of the dealer who servicesyour outboard motor Date of purchase Your name, address, and telephone number detailed description of the problem